Responsible Gaming Policy

SonabatResponsible at
Complete Gaming Guide

Stay safe while having fun. Sonabat believes gaming should be a source of entertainment, not a source of problems. Use our tools and guidelines to enjoy gaming in a healthy way.

18+
Adults Only
Fully Secure
Time Control
Budget Control

What is responsible gaming?

For Sonabat, responsible gaming means keeping gaming a healthy part of your entertainment — and making sure it never has a negative impact on your daily life. Betting and gambling are meant to be fun, not a guaranteed way to make money.

Like millions of gamers across Bangladesh, you can enjoy Sonabat — just do it wisely. Responsible gaming comes down to knowing your limits, sticking to a budget, and seeking help when needed.

Sonabat cares about the wellbeing and peace of mind of every user. That is why we provide a range of tools and features to help you game responsibly. On this page you will find all the information, guidelines, and self-help resources you need.

Keep in Mind: Responsible gaming does not mean missing out on the fun. It means playing smarter and enjoying it more.

Age Verification & 18+ Policy

Sonabat strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and identity documents are collected during the KYC process. Any account suspected of underage use is suspended immediately.

  • A national ID or birth registration certificate is verified at the time of registration.
  • Suspicious accounts may be subject to additional verification.
  • If an attempt to open an account by a minor is detected, legal action may be taken.
  • Make sure underage family members cannot access your account.

Never share your login details with anyone, especially younger members of your household.

Budget Planning & Financial Control

The most important aspect of responsible gaming on Sonabat is financial discipline. Set a fixed budget for gaming and never go beyond that limit.

Remember, chasing losses by placing bigger bets is the biggest mistake you can make. Sonabat lets you set deposit limits so you stay in control of your own spending.

Daily Budget UsageHealthy Limit: 30%
Weekly Spending LimitCaution: 60%
Monthly Budget LimitAt risk: 90%
  • Only spend money that you can afford to lose without it affecting your daily life.
  • Do not treat gaming as a way to earn money — it is entertainment.
  • Do not game using borrowed money or by dipping into your savings.
  • Set a deposit limit on the Sonabat app and lower it whenever needed.
  • Review your gaming expenses every month.

Time Management

Time management is another key part of responsible gaming. Spending too much time on Sonabat can affect your family life, work, and social relationships. Set a daily gaming time limit and stick to it.

  • Set a fixed daily time limit for gaming.
  • Avoid gaming before bed or during work hours.
  • Use Sonabat's session limit feature, which automatically logs you out after a set period of time.
  • Prioritize spending time with family and friends.
  • Take regular breaks — at least 10–15 minutes every hour.

Enable Sonabat's Reality Check feature — it will regularly remind you how long you have been gaming.

Check Yourself

The questions below will help you assess your gaming habits. If you answer "Yes" to most of them, consider seeking support.

Are you spending more than your set budget on gaming?
Yes No
Are you placing bigger bets to chase your losses?
Yes No
Are you gaming during family time or work hours?
Yes No
Do you feel restless or irritable when you cannot game?
Yes No
Is gaming causing problems with your family or friends?
Yes No
Are you skipping sleep or meals because of gaming?
Yes No

If you answered "Yes" to most of the questions above, please contact our support team or consider temporarily suspending your account.

Warning Signs

There are common signs of gaming addiction that, if recognized early, can help you avoid serious problems. Sonabat wants you to be aware of these signs and seek help when needed.

Gaming beyond the planned time and being unable to stop
Repeatedly coming back after losses with a "just one more" mindset
Neglecting family, friends, or work because of gaming
Hiding or lying about your gaming activity
Continuing to game despite financial difficulties
Feeling anxious or depressed when unable to game
Turning to gaming as an escape from stress or problems
Sonabat's Protection Tools

Make use of the responsible gaming tools we provide.

Deposit Limit

Set your daily, weekly, or monthly deposit limits. Reductions take effect immediately.

Session Limit

Enable automatic logout after a set period to avoid excessive gaming.

Cooling-Off Period

Pause your account for anywhere between 24 hours and 30 days to take a break and clear your head.

Self-Exclusion

Apply for long-term self-exclusion — keep your account closed for anywhere between 6 months and 5 years.

Reality Check

Receive notifications at set intervals to remind you of your gaming time and spending.

Loss Limit

Gaming will automatically stop once you have lost a set amount — limit your financial losses.

Our Commitment

Why Sonabat is the leading platform for responsible gaming.

Safe Environment

Sonabat ensures every gaming session is secure and transparent. There are no unfair advantages on our platform.

24/7 Support

Our support team is always ready to help with any issue. Reach out directly for any responsible gaming queries.

Age Verification System

Our rigorous KYC process ensures that only adults can access the platform.

Transparent Information

Your gaming history, win/loss ratio, and detailed spending information are always available in your account.

Data Protection

Your personal and financial information is stored with the highest level of security. SSL encryption and two-factor authentication are guaranteed.

Licensed Platform

Sonabat is a licensed and regulated platform that operates in accordance with international responsible gaming standards.

Steps to Set a Limit

Follow the steps below to activate responsible gaming tools on your Sonabat account.

1
Log in to your account

Log in to your Sonabat account and go to the dashboard.

2
Go to Profile Settings

Click the profile icon in the top right and select "Settings".

3
Open the Responsible Gaming section

Select the "Responsible Gaming" tab.

4
Choose Your Preferred Limit

Set whichever limit you need — Deposit Limit, Session Limit, Loss Limit, or Cooling-Off.

5
Set an Amount or Time

Enter the amount or time limit that suits you and confirm.

6
Save

Click the "Save" or "Confirm" button. The limit will take effect immediately.

Limit Comparison Table

See the table below for an overview of Sonabat's responsible gaming tools and their features.

Tool Time Limit Time to take effect Withdrawal
Deposit Limit Daily / Weekly / Monthly Immediate (decrease) After 7 days
Session Limit 15 minutes – 12 hours Immediate After 24 hours
Loss Limit Daily / Weekly Immediate (decrease) After 7 days
Cooling-Off 24 hours – 30 days Immediate Upon Expiry
Self-Exclusion 6 months – 5 years Immediate Upon Expiry

Tips for Healthy Gaming

Follow these habits to enjoy gaming over the long term. Responsible gaming on Sonabat means more fun and fewer hassles.

Set a budget and time limit before you start gaming, and stick to them throughout.

See gaming as a source of fun, not a source of income.

Stay calm after a loss. Losing once does not guarantee a win next time.

If you're feeling stressed or going through a difficult time, take a break from gaming.

Spend time on other hobbies and leisure activities outside of gaming.

If needed, talk to a family member or trusted friend about your gaming habits.

FAQ

Yes, all of Sonabat's responsible gaming tools are completely free to use. Deposit limits, session limits, cooling-off periods, or self-exclusion — any of these tools can be easily activated from your account settings.

Yes. After self-exclusion is activated, any remaining balance in your account will be returned to your registered payment method. Contact our support team for further details.

No. Decreasing a limit takes effect immediately, but increasing one can take up to 7 days to process. This delay is intentional — to prevent impulsive decisions.

Reach out directly to the Sonabat support team. You can also speak with a mental health professional or a trusted family member. We are here for you and can help temporarily or permanently close your account if needed.

Change your password immediately and enable two-factor authentication (2FA). If a minor has used the account, notify Sonabat support — we will take the necessary action.
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